Customer Sales Representative

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Job Details:

Job Title: Customer Sales Representative
Department: Call Centre
Location: Barton on Humber, North Lincolnshire
Responsible to: Call Centre Manager & Team Leader
Responsible for: Maximising sales to existing customer base.
Key Relationships: Call Centre Manager, Team Leaders, Colleagues

Main Duties:

  1. To sell to the company’s customer base providing a high level of customer service to the standard expected by both company and customer.
  2. To be able to use and understand the Touchstar predictive dialling system.
  3. To ring a specific number of customers per hour to targets set by the Directors so as to maximise long term revenue from the customer base.
  4. To work to targets periodically set by the Directors and communicated to the Call Centre.
  5. To attend training sessions when necessary to update or refresh skills.
  6. Attend meetings, appraisals and other activities when necessary to keep up to date with current issues.
  7. Ensure the accurate completion of paperwork in relation to the role.
  8. To know what your responsibilities are under the Health & Safety Act and to work safely at all times

Knowledge & Skills Required:

  • Keyboard skills
  • Communication Skills
  • Telephone Skills.
  • Selling Skills
  • Accurate and numerate
  • Customer Service

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Download Application